How do I use your personal data?
In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect.
We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.
Your rights under the Data Protection Act 1998 will not be affected.
What are your rights?
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files.
To request this document please write to Dark Mass Design customer service. You can withdraw your consent to us using the data for marketing purposes (i.e. sending catalogs, newsletters or offers) at any time. You can contact us either by sending a letter to Dark Mass Design customer service.
Who has access to the data?
We never pass on, sell or swap your data to third parties for marketing purposes outside the Dark Mass Design. Data that is forwarded to third parties, for example shipping agents in connection with the delivery of goods, is only used to meet Dark Mass Design’s commitments to you. Dark Mass Design may also supply your personal details to organisations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
How do we protect your data?
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. At Dark Mass Design we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between buyer and seller.
To make card purchases with us as secure as possible, all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties.
For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security.
When you pay by card, we reserve the right to carry out an identity check.
We take responsibility for all the personal data that we receive during recruitment or in competitions. These details are processed within the country organisation where you submit your application, while the data is stored in the Netherlands. Your country organisation is also the party responsible for your personal data under the data protection act of that specific jurisdiction. If you have any questions regarding your application and your personal details, please find contact information under “Contact”.
If you submit an application to us, you allow us to process your personal data as part of our recruitment process. We only keep your details with your consent. It is Dark Mass Design’s policy not to ask job applicants for sensitive information online. Do not therefore give us any sensitive information (e.g. race, ethnicity, political views, religion or membership of a trade union). We will try to respond to your job application as quickly as possible.
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You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device.
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We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
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